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Deskside Support Engineer

Augusta, ME 04330

Employment Type: Contract Expertise: Network and Infrastructure Job Number: 24090 Pay Range: 30.00 - 35.00

Job Description

Job Title: Deskside Support Engineer
Location: Hybrid - At least 50% Remote. Position will require travel and on-site days depending on workload. 

Overture Partners’ client has an immediate need for a Deskside Support Engineer. To secure an interview, candidates must meet the following criteria:

 Must Haves:
  • Hardware/Software troubleshooting
  • Strong customer service skills
  • Self-motivated/directed
  • Knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms.
  • Understand the installation of software patches and upgrades.
  • Understand the use of remote technology and commands.

What the Client Needs You to Do:
  • Engineers performs a full range of computer administration functions with minimal direction and/or technical support.
  • Responsible for uninstall, repair, or update software and operating systems.
  • Performs advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required.
  • Troubleshoot and remediate Operating System update failures.
  • Remove unsupported or vulnerable software from end users' computers.
  • Ensure that all work is documented for future reference.
  • Follow quality standards.
  • Communicate accurate and useful status updates.
  • Attend and participate in team meetings.

 
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About Augusta, ME

Ready to take the next step in your career? Explore our job opportunities in and around Augusta, Maine! Nestled in the heart of New England, Augusta offers a perfect blend of countryside charm and vibrant city life. With its rich history, breathtaking landscapes, and proximity to the beautiful Kennebec River, Augusta provides endless opportunities for personal and professional growth. Enjoy the local cuisine at favorites like Red Barn, discover art at the Harlow Gallery, catch a show at the historic Augusta Colonial Theater, or immerse yourself in nature at the nearby Capitol Park. Join us in Augusta, ME, where every career path leads to adventure and success. Start your journey today!