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Business Systems Administrator

Worcester, MA 01653

Employment Type: Contract To Perm Expertise: Digital Transformation Job Number: 24146 Pay Range: $65.00 - $70.00

Job Description

Job Title: Business Systems Administrator
Location: Leominster, MA

Overture Partners' client has an immediate need for a IT Business Systems Administrator. To secure an interview for this role, candidates must meet the following criteria:

Must Haves:
  • Strong understanding of ERP systems, system administration, and application support
  • Proficient in security principles, network infrastructure, and system protocols
  • Ability to analyze system performance and conduct root cause analysis
  • Effective communication skills and ability to work cross-functionally with technical and business teams
  • Capable of creating and maintaining technical documentation
  • Minimum 3 years of ERP administration experience; knowledge of Epicor Kinetic or similar ERP platforms preferred

What the Client Needs you to Do:

The ideal candidate will support and administer an ERP environment with experience implementing code releases and building configuration rules. A key focus of the role is managing user accounts, security settings, version control, and release management. A strong candidate will have hands-on experience with modern ERP platforms. experience with Epicor Kinetic or similar tools like Infor SyteLine or CloudSuite Industrial is highly desirable.

Key Responsibilities:
  • Manage account creation, user access, and permissions
  • Ensure backups and data recovery processes are running effectively
  • Perform audits and review system logs for compliance and issue resolution
  • Support requests related to data changes and process traceability
  • Establish and maintain operational standards to ensure software compatibility and performance
  • Act as a lead for end user support and coordinate escalations with third-party vendors
  • Serve as the primary contact for change advisory workflows and related protocols
  • Troubleshoot and resolve application, system, and network issues
  • Schedule and execute system upgrades and transitions from testing to production
  • Oversee ERP system performance, configuration, and user training/communication
  • Maintain architecture documentation and technical configurations
  • Monitor system performance logs and recommend improvements
  • Create and schedule automated tasks in accordance with business needs
  • Research and implement improvements to optimize current systems and processes
  • Manage relationships with third-party integrators and technical partners

Educational Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Additional Information:

W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.
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About Worcester, MA

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