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Laptop Support Technician

Boston, MA 02111

Employment Type: Contract Expertise: Network and Infrastructure Job Number: 23792 Pay Range: $40.00 - $50.00

Job Description

Location: Boston, MA

Overture Partners' client has an immediate need for a Laptop Support Technician. To secure an interview for this role, candidates must meet the following criteria:

Must Haves:
  • Proficient with HP laptop functions and settings
  • Strong knowledge of Microsoft Windows operating system
  • Exceptional organizational skills and attention to detail
  • Ability to thrive in a fast-paced, team-oriented, and customer-centric environment
  • Excellent listening, retention, and follow-up skills
  • Self-motivated and well-organized
  • Ability to maintain accurate records and status reporting
  • Working knowledge of Microsoft Excel
  • Flexible, process-oriented, logical thinker, and team player
What the Client Needs you to Do:
  • Receive, unbox, and organize laptops, Surface Pros, and peripherals.
  • Set up on-site docking stations/workstations
  • Receive and inventory returned
  • Deploy HP Elite Notebooks with configuration instructions
  • Provide on-site configuration support and troubleshooting
  • Communicate issues with the Mobile Device Team
  • Travel within the MA region
Additional Information:
  • Must have reliable transportation to travel to various sites throughout Massachusetts
W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.
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