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Service Mapping Manager

Boston, MA 02215

Employment Type: Contract Expertise: Network and Infrastructure Job Number: 23789 Pay Range: 63.75

Job Description

Location: REMOTE

Overture Partners' client has an immediate need for a Service Mapping Manager. To secure an interview for this role, candidates must meet the following criteria:

Must Haves:
  • Looking for a Service Mapping IT Manager who has strong technical acumen AND people skills.
  • Experience with ServiceNow and familiarity with IT service management
What the Client Needs you to Do:
  • Define and document technical stories, translate business objectives to technical specifications, design and develop code, test, debug, and document.
  • Maintain and support software and services.
  • Has full technical knowledge of all phases of development.
  • May lead projects with small budgets or limited duration.
  • May direct and monitor the work of team members.
  • Minimum of 3 years of related experience.
Educational Requirements:
  • Bachelor's Degree
  • ITIL v3 or v4 Foundations certification desired
  • ITIL intermediate (or higher) certifications strongly preferred
Additional Information:

W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.
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